I have already contacted Customer Service about returning/cancelling my order and have already sent the parcel back with the returns label / My return has already been delivered to the returns service / I have already returned the order / When will I get my money back? / When will I receive the refund after sending it back? / How long does it take to process my return?
Your return will be processed by our returns service team as quickly as possible, but it must first undergo a brief technical inspection before it can be put back into stock.
• You will usually hear from us very soon, within approximately 5 working days of receiving your return.
Afterwards, in accordance with your cancellation rights, statutory warranty rights and the warranty terms, you will receive a credit based on the current value or a refund of the purchase price. So you will receive your money back as quickly as possible.