I have received a return label from Customer Service and sent the parcel back / My return has been delivered to the returns service / I have returned the order / When will I receive my refund after sending it back? / When will I get my money back? / How long does it take to process my return?
Your return will be processed by our returns service team as quickly as possible, but it must first undergo a brief technical inspection before it can be put back into stock.
• You will usually receive a response from us very soon, within approximately 5 working days of receipt of your return.
Afterwards, in accordance with the right of withdrawal, statutory warranty rights and guarantee terms, you will receive a credit based on the current value or a refund of the purchase price. Your money will therefore be refunded as quickly as possible.