Which delivery service is used to ship the parcel? Is delivery also made to a Packstation or a PO box?
• In most cases, we ship your order with the parcel service DHL.
In a few cases, shipping may also be carried out with UPS, GLS, DPD, trans-o-flex, FedEx, or the postal service . Our logistics team always automatically selects the fastest courier from the respective dispatch warehouse to your delivery address.
After we have handed the shipment over to the parcel service, you will receive an email with the tracking number and the option to track the delivery status online.
Using this tracking number, you can also specify a different delivery date, a safe place, a neighbour, or a different delivery address directly with the parcel service, if you wish.